Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and regulated, and by which authority?
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Yes – World Cup Hub operates under a licence issued by the UK Gambling Commission (UKGC). The licence requires regular independent audits, segregation of customer funds, and strict adherence to responsible-gambling and anti-money-laundering rules, ensuring a transparent and safe betting environment.
02 What payment methods can I use to fund my World Cup Hub account and how long do withdrawals take?
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World Cup Hub accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum amount. E-wallet withdrawals are processed within 24 hours; card and bank transfers typically take 3-5 business days.
03 How do I claim the welcome bonus at World Cup Hub, and what are the wagering requirements?
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New customers can claim a 100% deposit match up to $200 as a welcome bonus. The bonus is credited automatically after your first deposit and carries a 35x playthrough on the bonus amount only, which must be cleared within 30 days. Only bets with odds of 1.50 or higher count toward the wagering requirement.
04 What happens to my bet if a World Cup match is postponed or cancelled?
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If a World Cup match is postponed for more than 24 hours, the bet is treated as void and your stake is refunded. For matches cancelled or abandoned before a result is decided, the stake is also returned. If the match is rescheduled within 24 hours, the bet remains valid unless the competition schedule changes.
05 Why does World Cup Hub require identity verification before I can withdraw, and what documents do I need?
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World Cup Hub is required by law to verify your identity to prevent fraud, underage gambling, and money laundering. You'll need to upload a government-issued photo ID (passport or driver's licence) and a recent proof of address (utility bill or bank statement). Verification is usually completed within a few hours, but may take up to 24 hours during peak periods.
06 Does World Cup Hub offer cash-out on World Cup bets, and how does it work?
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Cash-out is available for selected pre-match and in-play World Cup markets. Using the cash-out button on your bet slip lets you settle the bet early at a price calculated by World Cup Hub based on the current match situation. Not all markets qualify, and the offered cash-out amount can change in real time as the game progresses.